Our Product Warranty

At Palika Sanitaryware, we take pride in the quality and durability of our products. To ensure customer satisfaction, we offer a warranty that covers manufacturing defects and workmanship issues. Our warranty policy is designed to give customers peace of mind, knowing they are investing in reliable and long-lasting sanitaryware solutions.

The warranty period varies depending on the product category. Faucets, washbasins, toilets, and bathtubs come with a specific warranty period from the date of purchase. This warranty applies only to products used under normal conditions and does not cover damages caused by improper installation, misuse, negligence, or unauthorized modifications.

Customers must provide proof of purchase, such as an invoice or warranty card, to claim warranty services. Our team will inspect the product, and if the defect is covered under warranty, we will repair or replace the item at our discretion. Replacement parts or products may vary in design due to product upgrades or discontinuation, but we ensure that any replacement maintains the same level of quality and functionality.

This warranty does not cover normal wear and tear, discoloration, scratches, or damages resulting from hard water, chemical cleaners, or external factors beyond our control. Additionally, products that have been installed incorrectly or used in commercial settings beyond their intended design specifications are not eligible for warranty claims.

To request a warranty claim, customers can contact our support team with details of the issue and proof of purchase. Our team will guide them through the process and provide the necessary assistance. We are committed to ensuring that our customers receive the best possible service and product performance.

Palika Sanitaryware reserves the right to modify the warranty policy without prior notice. The updated terms will be applicable to all purchases made after the policy revision. We encourage customers to review our warranty terms regularly to stay informed about their rights and coverage.

For further inquiries or assistance regarding warranty claims, customers can reach out to us at +91 7004103748. We remain dedicated to providing high-quality sanitaryware solutions backed by reliable customer support.